Last Updated: December 18, 2025
Overview
This privacy policy describes how our digital signage software ("Polosign") collects, uses, and protects information. Polosign is designed to display content published by administrators to designated screens.
Information We Collect
Information Collected Automatically
- Device Information: We collect basic device information such as device model, operating system version, and unique device identifiers to ensure proper content delivery and app functionality.
- Network Information: IP address and network status to facilitate communication between the display screen and admin dashboard.
- Usage Data: Information about app performance, crashes, and errors to improve service quality.
Information Provided by Administrators
- Account Information: Admin email addresses and login credentials for authentication purposes.
- Content Data: Images, videos, text, and other media files uploaded by administrators for display purposes.
- Display Settings: Screen configurations, scheduling information, and playlist settings.
How We Use Information
We use the collected information to:
- Display content published by administrators on designated screens
- Maintain and improve app functionality and performance
- Provide technical support and troubleshoot issues
- Ensure secure access to admin accounts
- Monitor system performance and prevent abuse
Data Storage and Security
- Content and configuration data are stored securely on our servers
- We implement industry-standard security measures to protect data from unauthorized access
- Admin accounts are protected with encrypted password authentication
- Data transmission between devices and servers is encrypted
Data Sharing
We do not sell, rent, or share your information with third parties except:
- When required by law or legal process
- To protect our rights, property, or safety
- With service providers who assist in operating our service (under strict confidentiality agreements)
Data Retention
- Display content is retained as long as your account remains active
- Account information is deleted within 90 days of account closure upon request
- Device logs and analytics data are retained for up to 12 months
Children's Privacy
This App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.
Your Rights
You have the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt-out of non-essential data collection
Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted within Polosign and on our website. Continued use of Polosign after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us at:
By using this App, you acknowledge that you have read and understood this privacy policy.